Tuesday 28 March 2017

The public sector's 'wage bill beast' gets bigger with time

In 2004, the Kenya government commissioned a job evaluation exercise for the Civil Service for the first time. In January 2011, the Prime Minister's office commissioned a similar exercise for a selected group of ministries and government departments. From these two experiences, it was evident that there was great need for the public sector to build the requisite skills and competences in this elusive area of organization development.
When the Salaries and Remuneration Commission (SRC) entered the arena in 2012, it hit the ground running. Only this time, in the wrong direction!
Instead of focusing on its core mandate of reviewing and setting the State Officers' remuneration and benefits, the SRC took off on a tangential course, frequently bouncing off the surface of the public sector's wage bill without leaving a scratch on it. Needless to say, the SRC didn't have the necessary skills and competences in remuneration structuring, or in job evaluation, to enable it to carry out its mandate successfully. Without these skills and competences, the public sector could only hope for a turbulent phase ahead.
On July 7, 2014, I implored the SRC to consider, as a matter of urgency, undertaking the task of building skills and competences in remuneration structuring, and in job evaluation systems and their use. Just as the competence in remuneration structuring is fundamental to managing a wage bill, the competence in analyzing and evaluating jobs is fundamental to ensuring equity in the remuneration structure. Done properly, a job evaluation should reflect the relative weights, or values, of jobs in the organization. This provides an acceptable and a logical framework for managing a remuneration structure that is free of disparities and disputes.
A job evaluation exercise can be expensive in terms of money outlay and in time demands on managers within the organization. Having the necessary internal competences can save the organization, both on time and money. It guarantees the ability to hire competent external consultants, who can deliver the desired results. The alternative, which almost invariably has been the norm for the public sector, is to hire and let loose into the organization, external consultants who often deliver results that cannot be implemented.
Any organization serious about managing its wage bill and remuneration structure effectively - the public sector included - should have requisite internal competences to guarantee success.

Why do I make these suggestions?

Why do I provide this information freely? I believe the wage bill challenge cannot be resolved without the necessary skills and competences. It is also evident that a proper job evaluation exercise has yet to be conducted for the public sector. This is important if the glaring disparities in remuneration within the sector are to be removed. My motivation, therefore, comes from a desire to help in an area of my expertise, and one that has few experts in our region. Left unresolved, the public sector’s wage bill will continue to generate discussions that contribute little toward lessening the burden it puts on the Kenyan taxpayer, not to mention the effects it has on the country's development agenda.
One need not be persuaded that disparities in a remuneration structure, inevitably lead to employees’ dissatisfaction, low morale, and low productivity. These conditions are usually manifested in clearly visible manner and form in the delivery of services and in working habits. For these reasons, developing the requisite skills is absolutely necessary, as a long-term strategy, for any organization desirous of improving productivity.
The results of ignoring the many suggestions and recommendations I have made since 2012, are now clearly reflected, not only in the following remuneration structures analyses, but in the fact that the SRC has now proposed a new approach – a new script as it were: "Cutting the salaries across the public sector!" Unfortunately, this will not eliminate the problem of a "ballooning" wage bill.





    

The above salary curves for State and Public Officers show only the basic pay, and the gross pay after adding the allowances. The maximum pay for each job group is missing from the data. This omission is serious because it is an important component of a complete remuneration structure. The only conclusion here is that the public sector's remuneration structure has more problematic issues than is realized. 
Needless to say, the percentage differences between successive job groups reveal a sorry state of the remuneration structure for the public sector as a whole. A credible way of correcting the problem would be for the SRC, PSC, and other stakeholders, to go back to the basics and follow the six-step approach I suggested earlier, as the right approach to wage bill management and remuneration structuring. The new campaign to cut pay across the public sector is misleading. It is simply not the way to deal with wage bill. Period! Why grope in the dark when it is absolutely unnecessary?
The President has come out in support of the SRC's bid to have the salaries in the public sector trimmed. The Parliament, the religious leaders, and the general public, are in support of such a move.
 I foresee a situation where the move to cut salaries is resisted, and even challenged as an unlawful move. The Judiciary, being an independent institution, will concur. By playing its role appropriately, as it did in matters relating to collective bargaining agreements, will lead to the other arms of the government pointing accusing fingers on the Judiciary – all because these other arms of the government would be relying on the wrong script!
Without the requisite know-how, the 'wage bill beast' grows larger as the script on the way forward, continues to confuse many.